At Your Key Rental Management, we offer a full suite of services that result in the long-term sustainable success of your property.
See why property owners trust us for
stress-free, profitable rental management.
Chris Vo-Vu
Eric Tanaka
Joel Gwillim
Crafting compelling listings with exclusive strategic market managers to optimize your property for maximum visibility on multiple platforms.
By utilizing pricing algorithms, we overlay our market-leading amount of real data which our properties to adapt to Calgary's market trends in real-time. Pricing is always specific to each individual property and its unique characteristics. We partner with global revenue management consultants, so our pricing models remain ahead of the competition and lead the industry.
When we manage calendars, we are managing not only optimized occupancy but also risk. Occupancy is not a metric of success; you must overlay that with the nightly rental rate as well as how much risk has been taken. We use techniques that mitigate as much risk as possible while maximizing the performance of our
calendar management.
We are always assessing our performance, which requires constant review of each unit's performance on a set of metrics that we have established in-house that we know have contributed to our sustained success. Fundamentally, we do not believe that you can be passive in any way when managing
an STR and that includes ongoing analysis and continuous improvement.
Each property is managed as its own business. We take an approach that overlays business management fundamentals with our short-term rental management strategies that result in our sustained success. In an industry that has ever-changing market conditions, we continue to leverage global leaders in our industry to remain ahead of our market.
We handle all guest inquiries, bookings, check-ins, 24/7 local coverage, and support to ensure a seamless experience.
We handle every aspect of the guest journey, from booking inquiries to post-checkout, ensuring a seamless experience and fostering repeat guests. Our team is dedicated to delivering top-notch hospitality, addressing any needs promptly and professionally.
Our team is made up of in-the-know Calgarians and offers personalized recommendations tailored to guest's interests. Whether it's events happening around the city or hidden gems for dining and entertainment, we provide a detailed guidebook and insider tips to help guests explore Calgary like locals.
We understand the importance of quick communication. Our team responds to guest inquiries and concerns swiftly, ensuring that guests receive immediate assistance, and making them feel valued and cared for throughout their stay.
With round-the-clock availability, our local experts provide continuous client and guest support, addressing any questions, issues, or emergencies, no matter the time. This ensures that guests and clients always feel supported. We have made the strategic decision to invest in our guest and client relationships which starts with who they are communicating with, hence why we don't outsource our customer service.
Our team of local employees are trained to respond to any potential scenario that might occur. Offering on-site support, including smooth and flexible check-ins, as well as prompt maintenance coordination when needed. We take care of all the details, so your guests can enjoy their stay without any disruptions
Our professional cleaning and maintenance team ensures your property is spotless and better maintained than a long-term rental.
Guest Readiness Associates undergo rigorous training to uphold superior White Glove cleaning standards and services. All GRA’s must achieve and maintain our standards, ensuring exceptional property care. They are specifically trained to resolve minor maintenance issues for guest satisfaction and to keep our client's costs down.
We provide a staging guide to ensure your property maintains a consistent and appealing appearance. leveraging our rigorous property onboarding and Guest Readiness Associate training to ensure we consistently deliver a property's appearance. This helps maintain a high standard of aesthetics, creating an inviting atmosphere for each guest.
We keep track of all essential supplies in your property, ensuring that inventory like toiletries, kitchen items, and cleaning products are fully stocked and replenished by Your Key Rental management as included in our management fee before each new guest arrives.
Our team conducts thorough property inspections between reservations to ensure everything is in perfect condition. With regularly scheduled Management inspections to ensure we have multiple sets of eyes on the property. This includes checking for any damages, ensuring cleanliness, and addressing any minor maintenance issues.
At Your Key Rental Management, we have dedicated in-house commercial-grade laundry machines that result in a market-leading level of cleanliness. We do not use on-site laundry machines, which significantly reduces the wear and tear of the on-site machines as well as saves our owners on their utility costs in the perpetuity of our partnership.
The cost of maintenance is not included in the management fee. With that said, we are fundamentally solution providers, so we take an approach that will ensure you are not burdened with any stress, time, and as minimal cost as possible. Our goal is to ensure our clients are maximizing their ROI, and this is done in part by keeping expenses down. To do that, we take on some of the burdens of this process, so if you did need a lightbulb replaced, we would charge our client for the cost of the lightbulb but not the labour time it takes to purchase the lightbulb and then install it.
We use advanced tools and market analysis to adjust pricing dynamically, maximizing earnings and contributing to our market-leading success.
We use advanced algorithms and market trends to adjust pricing in real time, ensuring your property remains competitive while maximizing your revenue. Prices are optimized based on demand, local events, seasonality, and competitor performance. We are continuously refining our algorithms daily to ensure we are capturing as high of a rental rate as possible with each property.
At Your Key Rental Management, we provide every client with a customized financial projection tailored specifically to their property. This helps ensure that both parties are aligned in terms of expectations and financial performance from the start.
Our goal isn’t to sell a service but rather to offer a solution that genuinely meets our client’s needs. If there’s a strong fit, we move forward in a partnership built on transparency, trust, and long-term value. We believe that entering into a short-term arrangement doesn’t benefit either side, and we’re committed to relationships that are sustainable and mutually rewarding.
We focus on maintaining the ideal balance between pricing and occupancy. By adjusting rates according to market conditions, we ensure that your property stays booked while avoiding overpricing during low-demand periods.
We have hosted over 25,000 nights in 2024 which is significantly greater than any other company. With that, we have access to real data which removes the guesswork when we are conducting analysis, benchmarking, and future revenue management strategies.
Each month, our client receives a statement of account that clearly outlines the property's performance. This is critical to ensuring the billing process is clear and every penny is accounted for. This goes back to our commitment to transparency and accountability.
We create tailored seasonal strategies that capitalize on peak demand periods and adjust pricing accordingly during off-peak times. This helps ensure steady revenue throughout the year, even during slower months.
Have questions or ready to take the next step in managing your property? We’re here to help!
Contact us to learn more about our services or get your unique property financial projection.
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